Four key lessons from TikTok’s CEO on handling hostile accusations

TikTok has come under fire because the app has over 150 million users from the United States (US). US lawmakers are concerned about how it could be used as a spying weapon for China, teen addiction and misinformation. How did TikTok CEO’s Chew Shou Zi fare in the recent hostile US Congressional hearing? I want to first […]
What do you say to people who reply you with “Don’t know”

Have you ever gotten frustrated because the first answer to any question you ask others is, “Don’t know”. What can you say to help others to answer your question? How do you get others to reply you without giving you a blank look? How do you handle such passive aggressive response? Handling “I don’t know” […]
Quiz: What makes a conversation solution-focused?

Take this Quiz to find out how solution-focused are you as a leader.
What competencies do you need?

Instead of talking about problems, we can talk about competencies. As a leader, It is important to coach your staff to ask themselves what competencies or skills to tackle their problems. By talking about what kind of competencies they need, we can help others change their perspectives so that they can solve problems. Conversations like […]
Six Questions For Business Managers To Create Optimistic Conversations

Business leaders and managers want better conversations that help their colleagues perform better at work. They want their staff to think about possibilities, be optimistic and move them into new realities. Here are six questions you can ask to create optimistic conversations. Share with me which question do you personally like? Related Posts:938NOW Radio Interview: […]
Three qualities leaders need to develop during a pandemic

Here are our top three qualities that leaders need to develop during a pandemic. These are complied after we conversed with a lot of different leaders from government to private sectors. Leaders need these to lead your team during this pandemic.
Can business leaders empower people to find purpose and inspire heroism during this difficult time?

Discover eye-opening and inspiring leadership tips from my live call interview with Jennifer Di from Baxter International Inc and Julian Neo from DHL Express, Malaysia and Brunei.
How do you handle crisis communication when COVID-19 hits your organisation?

Since 12 February 2020, Grace Assembly of God was hit with its first two cases of the COVID-19 virus.
Almost every day for 12 days, the newspapers in Singapore reported additional cases of people being infected.
When teambuilding can actually do more harm than good

You might be surprised; team building can sometimes do more harm than good. After running team building programs for ten years, here is our quick rundown on the three situations when you should not use teambuilding. 1. Use it to solve deep-rooted issues. I personally believe that team building provides a platform for discussion […]
Do you honestly ask for feedback?

After conducting a training session a week ago, my colleague and I picked up the phone to call participants who attended our program. Rather than being blinded by the “trainer’s syndrome” (where trainers walk away thinking that they ran a great program while the participants don’t share the same level of enthusiasm), we asked each person what they […]