Case Study: How JurongHealth Campus embarked on creating a culture of positive change and creating wins
JurongHealth Campus, a large public hospital in west Singapore, has recently shared its success story after implementing the Small Steps to Big Changes® program. In this complex environment, where there are many decision-makers and medical liabilities, making changes can be a challenging task. Leading change is important, but it also needs to be balanced […]
7 business lessons we can learn from the Squid Game
In one of the most popular shows in Netflix’s history, Squid Game has captured the imaginations of many people because of its portrayal of human greed, debt, and hopelessness. The players in the Squid Games have to navigate through a series of childhood games. They have to adapt and strategise how to win within the […]
Why are some traditional appraisal systems flawed?
Most companies have some kind of yearly performance appraisal. Often, the staff’s direct supervisor will evaluate the performance of their staff over the entire year. Based on my conversations with many leaders, there are many who say that performance appraisals are quite difficult to manage. In fact, some leaders are also terrified in holding them […]
3 Ways to increase business agility in your organisation
In my discussions with senior leaders, “business agility” is a highly coveted trait in an organisation. During the pandemic, many leaders have mentioned to me that whatever plans they have made can just be changed in the following week. There is a lot of abortive work experienced when plans keep changing every week. The challenge […]
Can business leaders empower people to find purpose and inspire heroism during this difficult time?
Discover eye-opening and inspiring leadership tips from my live call interview with Jennifer Di from Baxter International Inc and Julian Neo from DHL Express, Malaysia and Brunei.
What business are companies like GRAB and GOJEK in?
I was walking to the mall from my hotel and I saw the roads congested with vehicles in Jakarta. What was even more interesting to me was that most of them wore Grab and Gojek jackets. If you thought that they are just a food and transport company, you are entirely wrong.
How Not to do change management
I received quite a few calls over the past year to talk about managing change. The enquirer typically wants me to ‘motivate’ their staff to accept the structural changes that were in place because of the fast moving business landscape. They want their people to accept all the changes, increase their morale overnight and create […]