At Deep Impact, we value you as our clients, advocates and friends. Your privacy is important to us and we want you to be familiar with how we collect, use and disclose data.

 

This Privacy Policy may be updated from time to time to ensure consistency with our future developments and/or any changes in legal or regulatory requirements. Any changes to this Privacy Policy will be updated on our Website with changes to the “Last Updated” date below and you agree to be bound by the prevailing terms and handling of your Personal Information, subject to your rights at law. By interacting with us, submitting information to us or signing up for any promotions or services offered by us, you agree and consent to this Privacy Policy as well as our respective representatives collecting, using, disclosing and sharing amongst themselves your Personal Information, and disclosing such Personal Information to relevant service providers and third parties in the manner set forth in this Privacy Policy.

Please note that this Privacy Policy supplements but does not supersede nor replace any other consents you may have previously provided to Deep Impact nor does it affect any rights Deep Impact may have at law in connection with the collection, use or disclosure of your Personal Information.

This Privacy Policy describes the privacy practices for data that we collect:

  • through websites operated by us from which you are accessing this Privacy Statement, including deepimpactonline.com and smallstepstobigchanges.com by Deep Impact Pte Ltd (collectively, the “Websites”)
  • through our social media pages that we control from which you are accessing this Privacy Statement (collectively, our “Social Media Pages”)
  • through HTML-formatted email messages that we send you that link to this Privacy Statement and through your communications with us
  • when we get into contact with you through one of our programs or through other offline interactions.

 

Collectively, we refer to the Websites and our Social Media Pages as the “Online Services” and, together with offline channels, such as our keynote and workshops as the “Services.”  By using the Services, you agree to the terms and conditions of this Privacy Policy.

 

Information collected

Our primary goals in collecting information from registrations to our newsletters or e-mail alerts, requests to receive information on our services, provision of your information for keynote or workshop booking or to download a free product via our online services, purchase of our products, are to provide and improve our service to administer your orders, communicate with you and to enable ease of use and navigation of our Websites. The information about you that can be used to contact or identify you (“Personal Information”) is collected from forms filled on the Websites. Personal information includes, but is not limited to, your name, e-mail address, job title, company, contact number, address and national identification number.

 

Information automatically collected

When you visit our Website, some information such as Internet Protocol (IP) address, access times, browser type and language, the site you visited before our site, and your usage and activity on our Website (“Usage Information”) is automatically collected.

 

a) Cookies. We may automatically collect information using “cookies” which are small data files written to an individual’s hard disk. Cookies do not contain any personal information but help to improve our Website and your experience. We use cookies to identify popular pages and features of our Website and to track traffic flows.

b) Web Beacons. Information may also be collected using Web Beacons which are electronic images that may be used on our Website or in our e-mails. We use Web Beacons to deliver cookies, count visits, understand usage, tell if an e-mail is opened and acted upon, track your movements and actions, and gather broad demographic information.

Please note that if cookies are rejected, some functions of the Website will be impaired.

Find out about the use of cookies and how to remove  them: http://allaboutcookies.org or http://www.cookiecentral.com

 

Use of Information

We treat any Personal Information given with utmost care and security. It will not be used in any ways not consented. For example, we may use your information to:

  • Operate and improve our website offerings, products and services;
  • Understand your preferences to enhance website experience;
  • Track, collate, and analyse the use of our website, products and services;
  • Respond to your feedback, comments, questions and provide customer service;
  • Provide and deliver products and services requested;
  • Send related information, including confirmations, invoices, updates, security alerts, support and administrative messages;
  • Communicate with you about promotions, upcoming events, new blog posts and other news about products or services offered by us and our selected partners;
  • And link or combine it with other personal data we get from third parties to better understand your needs and provide better service.

 

Sharing of Information

We do not buy, sell, rent or loan any Personal Information and do not share any Personal Information we collect with third parties other than as follows:

a) Third Party Service Providers. We use certain third party service providers to assist us in providing services to you such as e-mail alerting, customer relationship management software, hosting, insurance coverage, payment and postal services for delivery of products and services.

b) Third Party. We may pass your Personal Information, only with consent, to relevant third parties engaged for the successful delivery of our services.

c) Other Disclosures to (i) comply with laws or to respond to lawful requests and legal process, including to respond to requests from public and government authorities to meet national security or law enforcement requirements; (ii) to protect the rights and property of us, our agents, customers, members, and others including to enforce our agreements, policies and terms of use or (iii) in an emergency to protect the personal safety of Deep Impact’s employees, its customers, or any person.

 

Third Party Sites and Links

Our Website may contain links to third party Websites and features. This Privacy Policy does not cover the privacy polices of such third parties, which Deep Impact is not responsible nor liable for. Please read their privacy polices before submitting and information to them. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Opt-out or Questions

Please contact us if you have any questions or disagreements about this Privacy Policy.

If you would prefer to not receive any emails pr update your subscription, you can always do so within the emails that we send.

If you have other updates, you can email to coach(at)deepimpactonline.com.  We will endeavour to do so as promptly as practical; however communications may still be received for a transitional period whilst we process the records.

 

 

Last updated: March 2022