Case Study: How JurongHealth Campus embarked on creating a culture of positive change and creating wins
JurongHealth Campus, a large public hospital in west Singapore, has recently shared its success story after implementing the Small Steps to Big Changes® program. In this complex environment, where there are many decision-makers and medical liabilities, making changes can be a challenging task. Leading change is important, but it also needs to be balanced […]
How Not to do change management
I received quite a few calls over the past year to talk about managing change. The enquirer typically wants me to ‘motivate’ their staff to accept the structural changes that were in place because of the fast moving business landscape. They want their people to accept all the changes, increase their morale overnight and create […]