Case Study: How JurongHealth Campus embarked on creating a culture of positive change and creating wins
JurongHealth Campus, a large public hospital in west Singapore, has recently shared its success story after implementing the Small Steps to Big Changes® program. In this complex environment, where there are many decision-makers and medical liabilities, making changes can be a challenging task. Leading change is important, but it also needs to be balanced […]
What do you say to people who reply you with “Don’t know”
Have you ever gotten frustrated because the first answer to any question you ask others is, “Don’t know”. What can you say to help others to answer your question? How do you get others to reply you without giving you a blank look? How do you handle such passive aggressive response? Handling “I don’t know” […]
The problem with most recognition awards at the workplace
In the recent facilitation session that I ran for a client, I realized that every year they hold a great event to celebrate the innovation projects of teams and recognize their efforts, and business impact. In most innovation projects the teams usually involve some leaders who took an idea and turned them into reality. The […]
Quiz: What makes a conversation solution-focused?
Take this Quiz to find out how solution-focused are you as a leader.
What competencies do you need?
Instead of talking about problems, we can talk about competencies. As a leader, It is important to coach your staff to ask themselves what competencies or skills to tackle their problems. By talking about what kind of competencies they need, we can help others change their perspectives so that they can solve problems. Conversations like […]
Why are some traditional appraisal systems flawed?
Most companies have some kind of yearly performance appraisal. Often, the staff’s direct supervisor will evaluate the performance of their staff over the entire year. Based on my conversations with many leaders, there are many who say that performance appraisals are quite difficult to manage. In fact, some leaders are also terrified in holding them […]
Six Questions For Business Managers To Create Optimistic Conversations
Business leaders and managers want better conversations that help their colleagues perform better at work. They want their staff to think about possibilities, be optimistic and move them into new realities. Here are six questions you can ask to create optimistic conversations. Share with me which question do you personally like? Related Posts:938NOW Radio Interview: […]
3 Ways to increase business agility in your organisation
In my discussions with senior leaders, “business agility” is a highly coveted trait in an organisation. During the pandemic, many leaders have mentioned to me that whatever plans they have made can just be changed in the following week. There is a lot of abortive work experienced when plans keep changing every week. The challenge […]
7 Ways To Stay Motivated In Your Life
“How do you motivate yourself and keep it up?” This was posted to me when Howell Mabalot interviewed me after my speech to over 1500 people in the recent Philippines HR Congress 2019. Honestly, there are times where I don’t feel exactly highly motivated, but my response to it is extremely important. This is not […]
Setting big goals can actually do more harm than good
This is a sensitive topic but I felt strongly about this. Most people teach about setting big goals or stretch goals. Some even say that if it ain’t big enough, it’s not worth doing. I find it disturbing. Most of the time, teams or individuals can’t achieve big goals. Their spirits get crushed and they […]