3 Reasons to Drive Effective Problem Solving With Facilitation

facilitation for effective change management

Do you need a fresh perspective? An impartial sounding board for your ideas?

Facilitation is the key to breaking discussion stalemates and fostering innovation. An external facilitator brings a neutral viewpoint and expert guidance to lead companies out of deadlocks and into productive dialogue. By leveraging facilitation techniques, businesses can overcome obstacles that hinder progress and creativity.

Effective facilitation creates an environment where ideas flow freely, conflicts are managed constructively, and actionable outcomes are achieved. The role of a facilitator is crucial in transforming meetings into dynamic sessions that drive real progress.

In this article, we’ll explore three compelling reasons why facilitation is beneficial and provide three practical ways to maximize its potential for your success. Whether you’re navigating complex strategic decisions or fostering team collaboration, facilitation can be the key to unlocking your company’s full potential.

3 Reasons Why Facilitation Can Help with Effective Problem-Solving

1. Keeps Everyone Focused

team of asian and caucasian entrepreneurs meeting in office

An external facilitator brings a valuable mix of objectivity, neutrality, and expertise to the table, ensuring that a team stays on track throughout discussions.

By offering an unbiased perspective and a neutral ground, facilitators cultivate an environment for open conversations without internal biases or one person taking over the discussion.

They focus on the intended objectives, draw out input from all team members, and maximise the effectiveness of discussion.

2. Bring Fresh Ideas To The Table

facilitator brings fresh ideas to table large

Doing the same thing every day could put invisible boundaries around you and your team’s potential to explore possibilities. However, an external facilitator brings in perspectives untethered from your daily operations.

Drawing from a diverse range of experiences and cross-industry knowledge, facilitators introduce concepts inspired by market trends and emerging best practices.

They challenge conventional thinking and assumptions, opening doors for radical ideas to birth.

3. Ensures a Seamless Strategic Planning Process

facilitator ensure seamless strategic planning process large

By structuring discussions with a focused agenda, they guide the team through strategic frameworks that help assess and prioritise important matters.

Facilitators ensure that these important matters receive necessary attention and all voices are heard. With their skilled time management, they keep the discussion centered on the main objective.

Therefore, the expertise that external facilitators bring is effective in engaging your team in creating or refining plans and exploring new ideas.

3 Ways to Maximize Change Results Through External Facilitators

To fully harness your collaboration with external facilitators, here are some things to take note of so that you would be able to engage someone suitable for your team’s needs.

1. Clarify Desired Outcomes

Be clear about the outcomes you want to achieve. Be specific as much as possible.

As a litmus test, you should be able to answer this question: When the discussion ends, what needs to happen in order to consider the session a success?

If you think you are still unclear about the deliverables, pay attention to how well the facilitators assist you in clarifying your desired outcomes and objectives.

2. Future-focused And Action-Oriented Discussions 

It is important to allow time for participants to share their opinions and ideas. But it should not stop there.

To maximise results, the discussions should also talk about what could be better and different. It should also identify possible action steps to make things better. This allows participants to co-create possibilities and share ownership of existing challenges.

3. Ask The Facilitator How They Would Deal With The Specific Challenges Of Your Team

If you have done several strategic planning sessions in the past, then you will probably recognise some behaviours within your team that are frustrating.

Describe these behaviours clearly and ask the potential facilitator how they would deal with them in the session.


External facilitation, when suitably matched, can be the X-factor you need to move your team to success and be more effective in problem-solving!

Contact us to find out more about how we can partner with you to drive effective change!

Picture of Kenneth Kwan, CSP
Kenneth Kwan, CSP

Kenneth Kwan is an internationally recognized Author, Global Leadership and Motivational Speaker, renowned for his ability to inspire and empower audiences worldwide. With over a decade of experience, he has spoken to leaders from 40 countries, helping transform cultures and shift mindsets within Multi-National Companies (MNCs) and Government Organizations. Kenneth’s expertise in solution-focused thinking and strategic planning has guided numerous businesses toward significant results and high-performance environments. Featured in esteemed media outlets like Channel News Asia and Malaysia's BFM89.9, his insights on leadership and motivation are highly sought after. Kenneth's book, "Small Steps To Big Changes," showcases his profound wisdom and practical strategies, making a lasting impact in lectures and training programs across the region.