Case Study: How JurongHealth Campus embarked on creating a culture of positive change and creating wins

JurongHealth Campus, a large public hospital in west Singapore, has recently shared its success story after implementing the Small Steps to Big Changes® program. In this complex environment, where there are many decision-makers and medical liabilities, making changes can be a challenging task. Leading change is important, but it also needs to be balanced […]
Quiz: What makes a conversation solution-focused?

Take this Quiz to find out how solution-focused are you as a leader.
Three qualities leaders need to develop during a pandemic

Here are our top three qualities that leaders need to develop during a pandemic. These are complied after we conversed with a lot of different leaders from government to private sectors. Leaders need these to lead your team during this pandemic.
How can we create useful change conversations during the Coronavirus (COVID-19)?

World Health Organisation had just declared a global emergency due to the Novel Coronavirus outbreak. This has caused several organisations to pull back from their normal activities and hold off on some of their plans as they “wait and see” how this development is going to pan out.
Four questions to ask people who are resistant to change

Let’s face it, in every organisation, we will always have people who will want to be on the safe side or entrenched with years of old thinking. How do you ask questions that will help others to start moving forward into different realities? These four questions to ask people who are resistant to change have helped […]
How Not to do change management

I received quite a few calls over the past year to talk about managing change. The enquirer typically wants me to ‘motivate’ their staff to accept the structural changes that were in place because of the fast moving business landscape. They want their people to accept all the changes, increase their morale overnight and create […]