Listen to the wish behind every complaint


The boss’ complaint There was a senior project manager who invited me down to his office to talk about a training program for his staff. He introduced me to his company and also the type of engineering work that they were involved in. However, when it came to his team of people working on the project, […]

Why goal setting is not enough

In most companies, they have pretty clear goals and know what does success look like. They plan really well, highlighting what is needed to achieve their plans. However, when it comes to actually asking how many goals they have actually achieved, you can usually hear very uncomfortable responses from leaders. It is not that they […]