Empowerment of staff

I recently went to Malacca, Malaysia to conduct a recce on a particular hotel for a huge convention slated in end 2009. The experience of being able to visit all the suites and rooms was rather pleasant and it gave me a good impression of the quality and services offered by the hotel. At the […]

7 Deadly Secrets To Creating a Dynamic And Cohesive Team (Part 2)

How to Slash Staff Turnover And Create Transformational change in your team performance This is Part 2 of the 7 Deadly Secrets To Creating a Dynamic And Cohesive Team. 2. Shared Values (Code of Honour) What are the Core Values that each person in the team share? Do they have a clear understanding of it and […]