What do you say to people who reply you with “Don’t know”

I don't know

  Have you ever gotten frustrated because the first answer to any question you ask others is, “Don’t know”. What can you say to help others to answer your question? How do you get others to reply you without giving you a blank look? How do you handle such passive aggressive response?   Handling “I […]

Do you have monkey problems?

Mike looks cute, but nobody likes him. Mike represents the problems our staff or colleagues face every day at work. Everyone has their monkey, and they share their monkey (problems) with you every day. How do you help them solve their problems?

Are you holding on to the monkey?

Mike-the-Monkey

I had this interesting conversation with a General Manager (whose name I cannot reveal) of the largest Seminar company in the world. We were just talking about staff issues and how sometimes the managers of a company like to take on the responsibilities of their staff and try to solve all their problems. They sometimes feel responsible if their staff can’t deal with their own problems and try very hard to reassure their colleagues that “we’ll pull through this together, I just need to think of a way out”.

I call this syndrome: Holding on to the monkey.