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In an era of rapid change and complexity, organizations are finding they need people who are able to be adaptive and take responsibility for creating a better future. It has been proven that intelligence alone does not always lead to personal success but rather through emotional intelligence. It provides the powerful insights and tools essential for transforming individuals to be more successful at work and at home.

Emotional intelligence (or “EQ”) is the capacity to effectively use emotions, and it’s a key differentiating factor of successful people. Why? Because relationships are at the heart of workplace performance and Emotional intelligence are what makes work.

Studies vary but all indicate that emotional competence accounts from 70 to 80% of the difference in personal success, that is why thought leaders like Jack Welch (past CEO of GE) and Warren Bennis (leadership authority and author) and hundreds of others all agree.

Who MUST Attend?
Managers & Leaders who want to inspire and motivate their staff to love what they do and come to work daily with a happy heart.

Here are just a few things you will experience:

  • Be proactive and take responsibility for your own outcomes.
  • Have a clear understanding of why Emotional Intelligence is critical for personal and professional success.
  • Learn the principles of Trust and Communication.
  • Become self-aware of what creates tension within you.
  • Learn techniques to control of your impulses.
  • Manage your mood and emotions in a team environment/with different cultures and age groups.
  • Understand the value of optimism, pessimism and being realistic and how to practice it and make it a feature of their leadership.
  • Be able to display empathic listening skills.
  • Communicate authentically.