Difference Between Active Listening And Solution-Focused Listening

How can we succeed in our conversations? In the fast-paced business world, effective communication is crucial, especially with colleagues and superiors. It all starts with good listening skills. Read to learn how your listening skills can positively transform your workplace communication.

What do you say to people who reply you with “Don’t know”

I don't know

  Have you ever gotten frustrated because the first answer to any question you ask others is, “Don’t know”. What can you say to help others to answer your question? How do you get others to reply you without giving you a blank look? How do you handle such passive aggressive response?   Handling “I […]

What competencies do you need?

What competencies do you need

Instead of talking about problems, we can talk about competencies. As a leader, It is important to coach your staff to ask themselves what competencies or skills to tackle their problems.

How do you handle crisis communication when COVID-19 hits your organisation?

crisis-communication-mgmt-covid-19

Since 12 February 2020, Grace Assembly of God was hit with its first two cases of the COVID-19 virus.
Almost every day for 12 days, the newspapers in Singapore reported additional cases of people being infected. What do you do when your organisation is hit with the COVID-19 and how do you handle crisis communication at such times?

When teambuilding can actually do more harm than good

You might be surprised; team building can sometimes do more harm than good.   After running team building programs for ten years, here is our quick rundown on the three situations when you should not use teambuilding. 1.    Use it to solve deep-rooted issues. I personally believe that team building provides a platform for discussion […]